Last Updated: April 14, 2024

At Perfect Accounting & Finance Pty Ltd (“Perfect Accounting,” “we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.perfectaccounting.com [invalid URL removed].au (“Website”), and use our services.

Information We Collect

We may collect the following information about you during your website visits or use of our services:

• Personal Data: Name, company name, email address, phone number, credit card details (encrypted), billing address, geographic location, IP address.
• Non-Personal Data: Survey responses, support queries, blog comments, social media handles.

How We Use Your Information

• Personal Data: We use your personal data to provide services, communicate with you, offer support, send updates and promotions, personalize your experience, measure satisfaction, and diagnose issues. Marketing communications are only sent with your consent, and you can opt-out anytime.
• Non-Personal Data: We use anonymized and aggregated data to improve our website, generate analytics, advertise our services, and understand user needs.

Public Information

Any information you choose to make public on our website, like comments or testimonials, will be visible to others. Removing such information may not completely erase it from cached pages or copies saved by others.

Storage and Security

We employ reasonable measures to protect your personal data. Information is stored on secure servers and credit card details are encrypted during transmission. We may transfer data across borders for processing, but only to countries with adequate privacy protections. We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. We will notify you in case of a security breach involving your data.

Cookies and Pixels

Our website uses cookies to analyze traffic, enhance functionality, and personalize your experience. Cookies do not access personal data like name or address. You can choose to disable cookies in your browser settings, but it may limit your website experience. We also use cookies and pixels for targeted advertising through services like Google Adwords and Facebook Ads.

Sharing Your Information

We do not sell or trade your personal data. We may disclose it to third-party providers for legal reasons, purchased services, payment processing, or to protect our rights. Any shared data is subject to privacy standards consistent with this policy and applicable laws.

Disclosure of Your Information

We may disclose your information to comply with legal requirements, protect our rights, or respond to law enforcement requests. In the case of a business change (merger, sale, etc.), customer information may be transferred under a confidentiality agreement.

Links to Other Websites

Our website may contain links to third-party websites. These links are for your convenience only and do not constitute endorsement. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. We will post any modifications on the website. Please review this policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at contact@perfectaccounting.com.au.